Product walkthrough
Define what each supplier type needs. The system chases them, collects their submissions, compares values against your thresholds, routes items to your dashboard for review, and preserves the audit trail.
Across the departure lifecycle
Supplier compliance isn't a one-time onboarding task. SupplierKit runs the full arc: pre-departure compliance, in-trip risk monitoring, incident case handling, and post-trip insurance coordination.
Pre-departure
Network compliance
Every supplier's insurance, licenses, and attestations are current before a booking goes live.
In-trip
Supplier risk monitoring
Expiries, renewals, and changes surface while trips are active, before they show up as post-trip problems.
Incident
Automated case handling
When something goes wrong, the case opens with the supplier's compliance record already attached.
Post-trip
Insurance coordination
Claims and E&O conversations start from a defensible audit trail your team already has on file.
The core loop
The full product loop, from the first template to an approved submission and beyond.
1. Configure compliance templates
Choose a recommended preset or build your own. Define what each supplier type needs (insurance certificates, permits, attestations, field values) by category and jurisdiction. Presets are co-created with design partners and labeled as best-practice recommendations.
2. Add suppliers
Import your supplier list or add records individually. Assign the right compliance template by category and jurisdiction. Each supplier record tracks identity, assigned templates, submission history, approval history, compliance state, and chase state.
3. Activate the chase
The system sends portal requests via email with a configurable cadence. Automated reminders follow until the supplier responds. If a submission is returned for more information, the re-chase triggers automatically.
4. Suppliers submit through the portal
Suppliers receive a portal link: no login required. They upload documents, enter required field values, and complete attestations through a branded submission form. Suppliers are never aware of the operator's subscription status.
5. Review in your dashboard
Submissions land in your operator dashboard. See which fields meet or miss your configured thresholds. For each submission, approve, override, place on hold, or return for additional information. The approval action carries an explicit disclaimer: you confirm responsibility.
6. Stay current automatically
Expiry tracking and renewal chases keep your supplier network current over time. Your audit trail updates with every action. Future cadence continues based on expiry dates and workflow rules you've configured.
Templates & presets
SupplierKit compliance is configured at two levels, giving you control over both which requirements apply and what each requirement asks for.
Supplier-level template
Determines which compliance requirements apply to a supplier, which chases must run, and which portal experiences the supplier receives. Jurisdiction-specific templates can override global category templates.
Examples: Global Ground Services, UK Ground Services, France Accommodation, India Transportation.
Requirement-level template
Defines what the portal asks the supplier to submit for a particular requirement: which fields, files, attestations, and thresholds apply.
Example for insurance: insurer name, type, coverage amount, policy dates, jurisdiction fields, accuracy attestation.
Presets are being co-created with design partners and labeled as best-practice recommendations, not legal standards. Final responsibility for the selected standard remains with the operator.
The chase engine
The chase engine is the core of SupplierKit. It sends the right request to the right supplier at the right time, tracks whether they responded, and escalates if they didn't.
Configurable cadence
Set the timing and frequency of outreach and reminders per requirement.
Email-based outreach
Portal requests sent via email. WhatsApp is planned for v2 but not included at launch.
Automatic re-chase
When a submission is returned for more information, the chase cycle restarts automatically.
Supplier portal
Suppliers receive a portal link and access their submission form directly: no account creation, no login, no app to install.
Dashboard & review
After a supplier submits, the operator dashboard shows you everything you need to make a decision.
What you see
What you can do
The approval action carries explicit disclaimer language. Operators acknowledge full responsibility for confirming the compliance status of each submission. SupplierKit is a workflow platform: it does not verify compliance status beyond what the operator has reviewed.
The Compliance Vault is your structured compliance record, not a document folder, but a system of record. Every chase sent, every submission received, every decision made. When you need to demonstrate your process, the evidence is already there.
Data residency & security
All data resides in Ireland (EU jurisdiction). The system is GDPR-compliant with data deletion capabilities from day one.
EU-hosted (Ireland)
GDPR compliant
Encrypted in transit and at rest
Data deletion from day one
Start your 14-day free trial and configure your first compliance template.
